• Very good experiences in Project Management
• Very good experiences in Implementation softwares
• Excellent in Content Management System
• Good at Web Design
• Very good experiences in clients and sales management
• Excellent in Customer Service
• International experiences (Germany, France, Usa, China)
• Very good foreign languages skills (French, English, German, Mandarin)
• Strong problem solving skills, computer skills, interpersonal skills, analytical skill, highly motivated, proactive, autodidact, team player

SAP AG Walldorf, Germany
Webmaster/ Web publisher

Build and maintain websites

• Contact person for France, Maghreb, Vietnam websites
• Maintenance and update http://www.sap.com/ websites
• Solve technical issues with interne Tickets System Tools
• Build event microsites
• Rollout in .NET from old design to new design
• Migration websites: from .NET to WCMS
• SEO, reportings, trackings with Adobe Marketing Cloud - Site Catalyst

CPO Services Ltd. & Co. KG Dusseldorf, Germany
Web developer Technical Support Agent

• Analysis of the demand with customers
• Conceive, design and develop websites
• Analysis trafic
• Maintenance and update websites

StarCite GmbH Dusseldorf, Germany
Operations Support Manager

• Project Consulting
• Project Management
• Implementation Meeting Software
• Web development
• Content Management
• Onsite and Offsite Trainings
• International Customer Service (KPMG, Ernst and Young, CWT, NXP, Essex...)
• Translation Online Meeting Applications English to French
• Accounts Management
• Develop Business Portfolio

CPO Services Ltd. & Co. KG Dusseldorf, Germany
Marketing Manager

• Market analysis
• Elaboration CPO Marketing Strategy
• Conception and design website http://www.cpo-services.com/
• Design CPO Web pages
• Selection, Writing and Coordination of contents
• Maintenance the website
• Elaboration prospects and brochures
• Working with commercial business Partner IBM
• Attending IT Fairs
• Contribution to Sale Strategy
• Customer Support

Master International Trade and Exchanges with Asia
University Le Havre, France Major: Import-Export

Supervisor Children Certificate
Young and Sports Ministry, France

French

bilingual (15 years in France)

English

fluent (working for American companies)

German

working knowledge (been living since 2004 in Germany, Professional German Certificate)

Vietnamese

bilingual (11 years in Vietnam)

Chinese mandarin

working knowledge (2 years in Hongkong and China)

Computer Skills

MS-Office, MS Access, SQL, Lotus Notes...

Web

HTML5, CSS3, Javascript, Responsive Design, Bootstrap, Photoshop CS5, Dreamweaver, Illustrator, Firework, Joomla, Adobe CQ5 WCMS

Professional Softwares

MeetingView: online Meeting solutions; Salesforce: CRM; Lexware Buchhalter: Accounting; Bellachat: Procurement; Geode: Healthcare; Sawtooth: Marketing

Interests

Economy, foreign literatures and cultures, computing...

Hobbies

Handball, yoga, paintings, photography, travels

References

Available upon request